I. General provisions
These Terms & Conditions govern the provision of tourism services by A&D MORABEZA GETAWAY (hereinafter the “Company”) to its clients (hereinafter the “Client” or “User”).
Services include, among others: organisation of tours, transfers, hotel reservations, holiday packages and bespoke experiences.
By using the website or placing a booking, the Client declares that they have read, understood and fully accepted these Terms.
II. Website use conditions
Use of the website is subject to the following conditions:
- The user must be at least 18 years old and have legal capacity to contract services.
- Information provided must be true, complete and up to date.
- Use of the site must comply with applicable law and these Terms.
The Company reserves the right to refuse access or service in the event of misuse.
III. Services and intermediation
A&D MORABEZA GETAWAY may act as a direct service provider or as an intermediary between the Client and third parties such as hotels, carriers, tour guides and other suppliers.
In such cases, suppliers are responsible for performing the contracted services.
IV. Bookings and confirmation
- All bookings are subject to service availability.
- A booking is only confirmed after payment or formal validation by the Company.
- The Client is responsible for checking all booking details before confirmation.
V. Payments
Payments must be made via the channels made available by the Company.
Any bank charges or international transaction fees are borne by the Client.
Prices displayed may change until the booking is confirmed.
VI. Changes and cancellations
Change and cancellation conditions vary depending on the service booked.
The Client must review the applicable cancellation policy before completing the booking.
Requests for changes or cancellations must be made in writing.
VII. Liability
The Company is not liable for failures, delays or cancellations caused by third parties or external factors beyond its control.
However, it undertakes to provide assistance wherever possible to reduce impact on the Client.
VIII. Travel documentation and requirements
It is the Client’s responsibility to ensure they hold all documents required for travel, including a valid passport, visas and other legal requirements.
The Company is not liable for denied entry, delays or extra costs arising from incomplete or invalid documentation.
IX. Activities and safety
Some activities may involve risks or require a certain level of physical fitness.
By booking, the Client declares that they are fit to take part in the chosen activities and accepts responsibility for their participation.
Any relevant medical condition must be disclosed in advance.
X. Delays and force majeure
The Company is not liable for changes or cancellations resulting from circumstances beyond its control, including weather, strikes, government restrictions or transport failures.
Where possible, alternatives or rescheduling will be suggested.
XI. Client conduct
The Client agrees to behave appropriately while services are being provided.
Inappropriate or disrespectful conduct, or conduct that jeopardises safety, may result in termination of the service without refund.
XII. Intellectual property
All website content, including text, images and visual identity, is owned by A&D MORABEZA GETAWAY and may not be used without prior authorisation.
XIII. Data protection
Personal data is processed in accordance with the Company’s Privacy Policy.
XIV. Changes to the Terms
The Company may amend these Terms at any time.
Continued use of the website constitutes acceptance of the changes.
XV. Applicable law and jurisdiction
These Terms are governed by the laws of Cabo Verde.
In the event of a dispute, the courts of the city of Praia shall have jurisdiction.
XVI. Final provisions
The invalidity of any provision shall not affect the validity of the remaining provisions.
Failure to enforce any clause does not waive the right to enforce it later.